Shipping policy

Shipping Times: 
Orders are generally shipped within 5 business days (this does not include weekends, holidays or custom orders). This does not include any necessary production time indicated within each item's listing. If you need your item expedited for ANY reason, please contact us before placing an order. Please do not place expedited requests within the notes of your order. Please directly contact us first to make sure we can accommodate your request. If we can accommodate your order being expedited we certainly will.

Lost/Stolen/Delayed Orders: 
If there is a problem with your shipment, please contact your local post office or UPS courier and give them the tracking number. We will also do the same and attempt to assist you in locating your package. We unfortunately can not be responsible for lost/missing/late mail or packages.

Returned Packages: 
Please verify that you have the correct mailing address before placing an order. If a customer has entered incorrect information, they are responsible for additional postage to resend it. If an item is returned to us for any reason it is up to the buyer to pay shipping fees to have it resent. If you choose not to have it resent we can refund you the cost of the items, but not the original shipping fees.

Customs & Import Taxes: 
Because shipping internationally is so expensive we do not have all options listed but please feel free to contact us and we'll work up a quote on an international shipment. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Please Never Hesitate To Contact Us! We want to help any we we can and every step of the way.